Shipping + Returns
Smaller Goods & Decor Items
All Domestic US purchases of smaller goods and decor items are shipped by UPS or USPS. All orders are shipped from Newbury MA. Orders will be shipped 24-48 hours after your order has been placed unless otherwise noted in listing. Domestic shipping costs are calculated by item weight. Please note, changes to an address cannot be made after 48 hours of order receipt. Once your order has shipped, we cannot make changes to the order.
All orders over $1000 qualify for free shipping, with the exception of freight furniture and wall decor which may incur additional shipping charges.
Massachusetts Local delivery option is available. Local is considered 25 miles from our warehouse in Woburn MA. This is charged at a $150 flat rate. All orders sold and shipped within the state of Massachusetts are subject to a 6.25% sales tax.
Shipping rates are subject to change.
Large Parcel Deliveries
Most of our furniture and artwork, in addition to large lighting, and rugs will be delivered third party by a delivery service provider and marked "Freight Shipping". Items will be shipped at the large item rate calculated in your cart. For some furniture pieces, you may receive your freight charges in a separate email. Freight charges vary due to the size of the item and location it is being shipped to. For all Canadian Residents please note your shipping charges may exceed those calculated. If you would like a confirmed shipping quote prior to ordering please email email@example.com and we'd be happy to supply one.
If in stock, most pieces ship within 3-4 weeks of order receipt, unless otherwise specified. Custom pieces usually ship within 8-10 weeks. Transit typically takes 7-10 business days. This timeframe includes hub transfers, sorting, and inspections. Please refer to the estimated shipping time-frame noted on the product page for each piece. When ready to be delivered, a local delivery carrier agent representative will reach out to you directly to schedule a time that works for you to deliver your piece.
We ask that you take the time to review your delivery upon its arrival. Abode will not be held liable for any damages after the product has left the warehouse. Any transit damage discovered after the fact and not noted in writing on the bill of lading will preclude a damage claim with the appropriate company. It is the responsibility of the receiver to inspect all items before signing off on the BOL or allowing the driver to leave. If your order arrives in such a condition, please contact us immediately at firstname.lastname@example.org. Abode Shoppe will accept responsibility for defective or damaged product if determined to be a manufacturing or quality issue.
Some furniture and decor will ship direct from our vendors and not from our warehouse.
We work hard to update our site often to reflect the most accurate stock and estimated shipping timeframes. Changes to an estimated shipping time frame attributed to a delay in production may occur and are subject to change. Our team will notify you of any changes to the item(s) in your order and ship any available items. Freight-shipped items cannot be canceled due to a backorder. Once an order is created, it is sent to the manufacturer. A cancellation cannot be processed once the manufacturer has confirmed the order.
We currently ship to Canada Only. Customers are responsible for all brokerage fees, duties and taxes for items shipped to Canada.
Please also note your shipping charges may exceed those calculated and charged on your initial order. If you would like a confirmed shipping quote prior to ordering please email email@example.com and we'd be happy to supply one.For special orders outside the continental USA and Canada, we would love to hear from you. Please inquire at firstname.lastname@example.org.
We hope you love all Abode Shoppe purchases, but understand that sometimes you may need to make a return.
Our customers are responsible for return shipping. Refunds are made to the original method of payment, less shipping and handling. Shipping and handling charges are non-refundable, unless the item received is damaged, defective or incorrect. Returns sent in that arrive with postage due will be returned to sender. Please allow 3-5 business days, from the date of receipt, to conduct a quality control review and issue a refund. Once a refund has been issued, you will be notified via email. Please allow 5-7 business days for the refund to post back to your account.
For items that are eligible for a return, please email email@example.com to obtain a return authorization number. Once obtained, please pack and return items in original condition with the RMA number, and send to:
Abode Shoppe c/o Gina Baran Interiors + Design LLC
PO BOX 826
Byfield, MA 01922
Small Goods & Decor Items
All small goods and decor items are eligible for exchange or store credit. Bags and baskets are only eligible for store credit. Please contact firstname.lastname@example.org within 48 hours to set up the return. All shipping costs are the responsibility of the consumer and are not refundable.
Freight Shipped Items
All freight shipped items such as furniture, large rugs, art, lighting, made-to-order furnishings and large decor items are final sale and are not eligible for exchange or store credit. We will provide a replacement if your order arrives damaged from the delivery company. All damages must be reported to email@example.com within 48 hours of receiving the item. If 48 hours has passed, we will no longer be able to replace the damaged item.
Final Sale & Clearance Items
Please note that Final Sale and Clearance items are not returnable or exchangeable except for manufacturing defects. These items are identified by .99 endings in price.
At the moment we do not offer gift cards.